Broken phone or a faulty phone is no more a matter of concern these days. With so many options available in the market, it is actually not a matter of few but a matter of many. Having too many companies offering mobile repair services Gurgaon also gets confusing. The first decision that one needs to make is whether to opt for an authorized service, a local repair shop or a multi-branded online mobile repair company. So, the choice is simple. If you don’t mind spending money and have ample of time, opt for repair through an authorized service center. On the other hand, if you are not worried about the quality of repair or spare-part, visit a local repair shop. The third option is reaching out to an online mobile repair company like MobiGarage which offers affordable and quality mobile repair services in the shortest turnaround time.
While the options are many but consider the below mentioned things and you would be able to decide –
Convenience – The most important thing that you need to consider is customer convenience. The repair company should be flexible enough to schedule a pickup from your home or office at your convenience. Also, check if they have an option to arrange a standby phone for you. If you are one of those who work out of their mobiles, getting a good quality standby phone till your own phone gets repaired can be really useful.
Transparency - Another important thing is transparency and keeping the customer informed. Informing the customer about the exact cost of repair well in advance is important. No hidden costs should be revealed later. Also, once the phone is sent for repair, the customer should get an update from time to time so as to know the exact status. This ensures transparency.
Turnaround Time – Phone is the most essential gadget today and we want the repair as fast and quick as possible. Period. So, what better than a doorstep repair. Check if the company is offering doorstep repair and if yes, half the problem is solved. If doorstep is not possible for some genuine reason, then find out how long would they take to repair and deliver? A good repair company can deliver within 24 working hours.
Warranty – Another important thing to check is the warranty offered on the repair. A company which is confident about its quality can easily offer 6 months warranty on most of the repairs.
After Repair Service – Like any other industry, after-sales become another important aspect of repair. A genuine company would take care of genuine issues if any.
Online Review – Do an online review. Check out the website, Google reviews, Social Media reviews to know the perception of the company in the market. There could be nothing more authentic than hearing it straight from the customer. Once you have checked all these things, choose the best. |