Quick Method to Fix “Bitdefender 2017 Blocking Internet Access” Problem |
Posted: January 20, 2018 |
As we know Bitdefender antivirus products are designed to provide the users with best and safest Internet experience because of their excellent web protection features. Every Bitdefender product is designed with many features including Anti-malware, Anti-Ransomware Protection, Search Advisor, and many more. Also, when you buy a high-end version of Bitdefender antivirus, then you will get truly useful features like Privacy Protection. In addition, Bitdefender Real-Time Scanning and Web Protection, are the ultimate security benefit for all active Internet geeks, as well as, the advanced users. Sometimes, these high-end security features can also create hurdles for the users. How? Well, if you are not properly aware, then you can face some issues like blocked Internet access. Many users have reported that their Bitdefender 2017 blocked Internet access, so here in this post today, we are going to provide a simple solution for this issue. Finding the cause of the problemBefore we start heading further, you need to make sure that Bitdefender is causing the problem. Like you were able to connect to the Internet without any trouble prior to installing the software, but after installing it on your PC, you aren't able to connect to the Internet. You should also restart your device to fix the problem. If the issue doesn't go away, then follow this guide to fix Bitdefender 2017 Blocking Internet error.
Procedure to fix the problemNote: Most of the time, the blocking of Internet connectivity is caused by the Firewall feature of Bitdefender 2017 antivirus program. As we all know, a firewall is a component of software that safeguards computer systems from inappropriate activities and malicious contents. So, there is a high probability that your Bitdefender program has listed your web browser something as malicious for your computer. If that's the case, then following the below steps should help you fix this problem. Step 1:First of all, open your Bitdefender Total Security 2016 program and click on the shield icon on its interface or another version that you are using. Now you can find the “View Modules” link and click it to open modules window. Click on that icon. Now choose theicon that you can find in the upper-right corner of the “FIREWALL” section. Step 2:Now a new Window will appear, here you will find three tabs “Settings”, “Rules”, and “Adapters” respectively. Here you can manage the different aspects of your Bitdefender 2017 Firewall feature. Ensure that it is turned ON. Step 3:Next, switch to the ‘Rules’ tab on the Firewall Module. Here, you will find the rules of the Bitdefender Firewall. Further, you can find out that some options are allowed while others are disallowed. Step 4:Now, look for your Web Browser if it's available on the list there. For example, if you use Google Chrome for Internet surfing, then look for “Chrome.exe” file there. Once you find it, then check if it has Permissions to the network. In case it is disabled, then choose ‘Allow’ from the drop-down menu to enable it. Step 5:In case the file you are looking for isn't there, then find and click on ‘Add Rule’ button. Now a new window will appear, here you have to choose the path, the Permission type, and the Network Type to set it as a trustworthy application. So, if you wish to add Chrome, find this file. After this, click “OK” and the browser will be added to the trusted program list with permission to allow its functions. Step 6:You can also do some Advanced Customization like you can set access permissions for a specific range of IPs. It allows you to customize the following settings:
To find these options, navigate to the ‘Advanced’ tab from the current window. ConclusionThe above steps can help you remove the Internet blocking issues and you'll be able to regain the access to the Internet. In case if the above steps don't help, then you may require advanced help. For this, you need to contact the Bitdefender customer service where you can find assistance from the certified tech professionals. They can help you troubleshoot all types of Bitdefender issues in no time.
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