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15) Give up communication gadgets that you have in excessive. Or downgrade the program you have. Or consider simply using the public phone system to talk with many more. Or just use the internet hopefully works a person.
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Fact: Garbage. Just because your callers aren't providing you feedback doesn't prove it's working. "Absence is not evidence." Everyone seems to be being polite by not criticizing you, and also, they don't care enough to an individual how to make your business better. That's your job to figure out, not theirs.
You are not a wimp; you are just really crappy at communicating (and thus selling and providing even remotely adequate customer service). You kind of answer questions, but you are painfully dearth of points. The Generalizer answers specific questions in vague generalities build little or no perception.
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