The Benefits of Integrated Billing Software |
Posted: December 22, 2015 |
Billing software is an absolute must-have for any business. Your business can be saved a lot of time and a lot of hassle by downloading it today. There are many options for billing software, including SubscribePro, but the choice is up to you. The Same Dashboard Many recurring billing software options are designed to work in the same dashboard as your eCommerce platform. This could be Magento, Shopify, or Opencart. It becomes part of that administration dashboard and can be easily accessed from there. This means you can manage all your billing needs in one place. Real-Time Visibility One of the big disadvantages of any system that isn’t integrated is a lack of real-time visibility. If a customer makes a change to an account on their website, you need that to be reflected immediately. Integrated billing software allows this to happen. It means: *Better employee productivity. *Your company isn’t isolated. If you have a system separate from the rest of your eCommerce operation, it can cause a whole host of other problems should part of it experience problems. Complexity and Cost To put it simply, attempting to run billing software independent of the rest of your establishment is problematic. It’s complex because you have to teach your staff to run two different platforms at once. This is time-consuming and costly. Furthermore, it’s bound to create confusion, particularly when you have multiple people attempting to manage the two different platforms. An integrated solution therefore reduces costs and ensures that there’s minimal confusion. Customer Churn Rate Your customer churn rate is the rate at which your customers come and go. You’re churning through them, as it were. A low churn rate is best because it means you have lots of loyal customers who’re sticking with you, thus you must be doing something right. A high churn rate means they’re going elsewhere. Level of service is the biggest factor when it comes to churn rate. Here are some of the things a lack of integrated software causes: * An inability to receive an update on an order quickly. Don’t expect your target audience to maintain any loyalty towards you. If your billing software isn’t giving them what they want when they want it, they will start looking elsewhere. And chances are, another company will give them the service they want. The Right Software Use the right integrated software, and many of the processes you had to care of by yourself will now be taken out of your hands. Automatic updates are commonplace with dedicated billing software. You’ll never have to worry about security again because the software will take care of that without your input. You also won’t have to maintain an IT team to handle this departmenteither. That can dramatically reduce costs and make your company far more efficient. Conclusion There are no disadvantages to integrated billing software. From improving the customer experience to reducing IT costs, you’re in the best position to continue to grow and thrive.
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